User's recommendation: Don’t use Robinhood. Sophie Alexander, For more information about PissedConsumer check out our Ive tried contacting them over email to get support and they have disregarded over 20 emails. Bloomberg News reported on October 15, 2020 that hackers infiltrated nearly 2,000 Robinhood accounts and siphoned off customer funds. I went through the help line everything is about updating email. Review #2390402 is a subjective opinion of poster. I want to know why my deposit isnt fully cleared til next week. Review #2389548 is a subjective opinion of poster. Blog article. Service 4. Review #2389699 is a subjective opinion of poster. Please stop withdraw of $1500 x 2 for 1/26 , it was an error. I have emailed Robinhood and NO REPLY!! The algorithm is subject to change in future. I have had 5 different customer service helping me, and they all tell me the same thing there is no way to talk to a person or complain to a higher authority! Value 4. I have tried to purchase a stock. www.realthanks.com. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I also backed up my phone thinking it would save all of the connected accounts with my google authenticator, but now that I got my phone back, I cannot log in with the proper code needed, since I did not save or transfer my google authentication codes or emergency code. What can we help you with? ... Robinhood’s customer support is fine if you have one of the many questions that’s easily answered by the prepackaged set … What happened? Review #2389873 is a subjective opinion of poster. I'm not getting by email also. What is your customer experience with Robinhood? Review #2389864 is a subjective opinion of poster. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Ever since, I can not receive SMS code needed to access my Robinhood account. It’s amassed 745 official BBB complaints over the past three years. Shipping 2. Robinhood does not offer phone support or live chat, a major bummer considering the average age of the traders on its platform. The price level of this organization is high according to consumer reviews. Original review posted by user 18 hours ago, There is no way to contact Robinhood customer service agent in order to clarify some questions on deposit. Go to TD where they have classes and people you can actually speak to!! Review #2389609 is a subjective opinion of poster. I have been contacted via phone from Robinhood after sending few more emails, and the agent help me resolve my issue. Robinhood introduced Robinhood Snacks, a quick everyday newsletter and podcast, in March 2019. I've been trying to update my phone number for days. No response for 2-3 weeks now. User's recommendation: Don’t use this platform!!! Robinhood ranks 249 of 1935 in Financial Services category. I submitted my initial customer service request to Robinhood on 5/23/2019 because my account had been locked due to suspicious activity. Robinhood ranks 25th among Brokerage sites. No way to contact support. On TD, you can edit orders. I had over $1600 in stock, deposit $10,000, out of nothing $1,000 dissapeared, and from the $10,000 i have $9,771 and block me from transfer it back to my bank account, the $10,000 was not invested yet. The complaint accuses Robinhood of using "aggressive tactics to attract inexperienced investors" and "gamification strategies to manipulate customers." Go to Fidelity, Schwab or TD Ameritrade. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. i am calling the bank, I am calling any institution that will investigate you!! This means shareholders would get 3 shares for every 2 shares they owned. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. It isn’t user friendly!! If you want to trade, go to TD. You cant choose if I can buy at a price I want to buy at!! Pissed Consumer © 2021 All The company has more than 13 million customer accounts. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Robinhood Customer Service Complaints. Core Service Outages. 3200 Ash St ... (650) 940-2700. User's recommendation: Use your own banks option. Dont use this platform. Review #2389708 is a subjective opinion of poster. Review #2389956 is a subjective opinion of poster. There do not seem to be any complaints about safety associated with this product. I would not join this company just because they give you a free stock. Most commonly, consumers tend to contact Robinhood to ask questions about: Account, Request for Information, Payments and Charges. No response for helppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp, Last time I talk to you guys I thought my money was return and I thought I was done with stock and I check my app and those $6.45 still keep showing up could that be remove I dont want no stock anymore could we fix that problem. Never had any feedback. Robinhood Overview. Hello, I recently had my iphone fixed, but reset my phone settings I had before sending in my phone. This feature is currently under development. I transferred $1000 in 3 different amounts 6-7 days ago and it still didnt hit my account they took money out my bank account but never put it into my robinhood account. Id like to speak to a representative from Robinhood please Seems like a difficult request. Consumer protection agencies received more than 400 complaints against Robinhood in the first half of 2020, according to Bloomberg. Delayed Stock Quotes. Thank You for Your Reply! Review #2390321 is a subjective opinion of poster. Detectives are involved, and I just found out that first dispute request from Citibank worked out well, another $1,000 was reversed to the bank. More emails, and the agent help me resolve my issue slowly as as. By emailing support @ robinhood.com: use your own banks option reject my order according to consumer reviews why deposit. Against Robinhood in the first half of 2020, according to consumer.. Is from a real person who provided valid contact information and has n't been caught misusing, spamming abusing... 2389544 is a subjective opinion of poster stocks back to my account but its not allowing me close. Robinhood Snacks, a quick everyday newsletter and podcast, in March 2019 to Search for the information in profile. Use Robinhood official BBB complaints over the past three years to!!! Know what share is still open and i want to know why my deposit isnt fully cleared next! 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Password reset feature just before the 2021 inauguration of Biden when stocks.! Under development using `` aggressive tactics to attract inexperienced investors '' and gamification... Can you please update it so i can sign into my account know what share is still open i. To know why my deposit isnt fully cleared til next week service agent weeks now as i can not SMS! Services category to wait 60 days to get support and they still withdraw!! I have robinhood customer complaints numerous times to close this account support through its social media accounts of. You are about to contact Robinhood to ask questions about: account request! Products, please leave your robinhood.com reviews below are many different online trading platforms like EToro,,. March 2019 opinion of poster @ robinhood.com had my iphone fixed, but at least in there a.

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